House Rules

- Suitable for children (2-12 years)
- Suitable for infants (under 2 years)
- Pets NOT allowed
- Smoking/Vaping NOT allowed
- Parties and events NOT allowed

- Picture of valid drivers licence is required for the issuance of electronic lock code.
- Unregistered guests are not permitted.
- Due to new CDC guidelines, maximum occupancy, eight (8) is being strictly reinforced. *children under 2 excluded from count.

Cancellation Policy

CANCELLATION POLICIES - PLEASE READ CAREFULLY: All cancellations must be received in writing and are subject to the following penalty percentages of the total rental fee when booked through our direct site:
- 100% refund for cancellations made at least five (5) days before check-in.
- No refunds for cancellations made within four (4) days of check-in.

RETRO RETREAT AT WINDSOR HILLS regrets that they are unable to waive any of the cancellation charges above, whatever the circumstances. Please consider trip insurance against unforeseen cancellations of your Florida vacation.